Supply Chain Management

With trust and reliability being our differentiating factor, we provide range of efficient Supply Chain Management solutions through our warehousing and distribution centres. Located at Wattala, Biyagama and Mulleriyawa, they are strategically located to meet the needs of customers within as well as outside the Free Trade Zone. Covering a total area of over 100,000 sq. ft. of warehousing space, they are fully equipped with dedicated loading and unloading bays, which provide an uninterrupted flow of goods both ways; crucial at peak times.

Our comprehensive storage package includes a wide range of services such as: round the clock security, acceptance of cargo (24 hours of the day with prior notice), professional cargo handlers and storekeepers, sorting, stacking and storage according to client requirements as well as a range of warehouse infrastructure comprising forklifts, heavy cargo handling equipment and skilled labour.

In addition, we provide refrigerated storage facilities worldwide; including providing custom built static cold rooms managed by us on a long-term basis. For importers and exporters, temporary or long-term storage facilities can also be provided either at the client’s premises or at ours, at short notice. Our distribution centres also offer ample space for palletizing, crating and packing services according to customer specifications, with a fleet of vehicles ranging from forklifts, covered trucks to lorries and vans for effective handling, distribution and transportation of a wide variety of cargo.

Features of supply chain management

  • Tailor-made solutions
  • Door to door deliveries
  • Warehousing and local distribution
  • Packing, labelling, sorting and inspection
  • Inventory and materials management
  • Coordination of global cargo flows
  • Procurement and vendor management
  • Stock analysis
  • Cost savings
  • Invoicing and payment collection under due authority

Domestic: ACE Xpress

Domestic Delivery and Supply Chain Solutions

Our domestic logistics services, Ace Xpress, provides customers with a wide range of logistic operations within Sri Lanka. Ace Xpress was formed in 1986 as a simple gas delivery company and has blossomed into one of the country’s premier domestic express delivery providers.

Below is a list of what we can offer you:

• Domestic Express: Delivery to any location in the island within 24-48 hrs.
• Same Day Delivery:  Delivery to select locations within the course of the working day.
• Mailroom Management:  We handle internal mail delivery, manage your mailroom and also provide lodgment services with Sri Lanka post.
• Warehousing: Storage of inventory and raw materials has never been easier. Not only do we store them to you but we also deliver them to you on request.
• Archiving: Guarantee safe storage of all your important documents
• Supply Chain Solutions: We provide 3PL and 4PL solutions to ensure that your Supply Chain runs smoothly and efficiently.

Our value additions for domestic operations include:

• Vast island-wide network covering the whole of Sri Lanka.
• Tracking solutions for all domestic express packages.
• Negotiable bulk delivery rates.

Mailing Solutions: Quantium

International Mailing Solutions

We represent Quantium Solutions, Asia’s largest privately owned, international B2B mailing services provider. We are in fact, the only privately owned, mailing solutions provider in Sri Lanka.

Below is a list of what we can offer you:

• Inserting: we will insert your documents into envelopes and paste them for added security.
• Labeling: we will paste address labels onto the envelopes
• Posting: We will lodge the letters into the Singapore Postal system
• Franking: Incoming letters will be franked and delivered to you.

Our Value Additions for this service include

• Proof of Postage to let you know when your documents have been posted
• Monthly invoices to help you keep better track of your expenses
• No stamps or pre-postage fees

International Express Delivery ServicesSpence in trailblazing entry into 'Incredible India'

Having recently invested over Rs 2 b in Lankan tourism business, diversified blue chip expands leisure portfolio with management and joint venture of hotels in New Delhi, Kerala and Madurai; Gets fourth Maldivian resort, Draws Ramada brand to Golden Sun; New $ 20 m resort with world famous Six Senses on course

After being the first Lankan firm to venture into Maldives in tourism and having recently completed investment of over Rs. 2 billion in its domestic hotels, the diversified blue chip Aitken Spence is creating history once again in a trailblazing entry into the giant Indian leisure market.

Aitken Spence Managing Director Rajan Britto told the Daily FT yesterday that the pioneering initiative to the neighbouring giant India's leisure industry was part of the Company's well planned expansion of its tourism portfolio.

"Our confidence in and commitment to Sri Lanka has been further cemented with over Rs. 2 billion investment in key upgrades to Kandalama and Triton Ahungalle (now Heritance Ahungalle). Several more major investments are on course to consolidate our position. The entry into India is part of the strategy to tap the neighbour's massive tourism potential," he said.

India's tourism industry is booming, especially after its highly successful global campaign "Incredible India."

Mr. Britto said that, in entering India, Spence was taking the management route capitalizing on the Company's world class and proven expertise and Sri Lanka’s rich human resources. "What has made Spence hotels different to the rest are the human resources and our management excellence. We will take this into India and especially the top level positions will be Sri Lankans," he said adding that Spence always believes in working with proven joint venture partners. The management deals worked out include on percentage of turnover and operating profits.

The Company has signed a MOU with family owned real estate entity Anant Raj Industries Ltd., to manage a brand new 5 star medium size hotel in New Delhi. This hotel is under construction and scheduled to open in December 2006. With extensive banquet and meeting facilities this hotel could cater to 1,500 to 2,000 people at any given time. The number of rooms is to be increased to 150 next year.

A second similar hotel that is under construction is to be opened by October next year will be managed by Aitken Spence Hotel Management.

Being the capital of India, New Delhi is a popular MICE destination while come 2010 it will play host of the Asian Games.

Perhaps best reflecting Spence's true innovative spirit would be the project in Kerala where it has entered into a joint venture with Floatels India Ltd., to build a first of its kind luxury resort with floating villas and spa. The joint venture has finalized the purchase of a 15 acre land on an island in the backwaters of Kerala, overlooking a vast span of water.Aitken Spence Hotels Managing Director Malin Hapugoda said that the Kerala resort, which will be designed by Lankan architects, will be the first "Heritance" brand hotel in India and this too would be managed by Aitken Spence. This will be ready by 2008.

In Madurai, the Company has finalized an agreement to manage a unique garden resort with 80 luxury rooms that will be renovated. Madurai is on the cultural route of Tamil Nadu. The resort will also offer banquet and meeting facilities. "Two other projects in India are under negotiation," Mr. Hapugoda said.

Aitken Spence is also further expanding in the Maldives, which it entered in 1993. With Lankan tourism still performing below its potential, the popular Maldives has helped revenue streams for Spence. It has acquired the fourth resort Huduran Fushi which will be ready by November, 2006 after refurbishment. This resort, which is only 20 minutes Male, will have 150 rooms thereby increasing Spence’s room strength to 600.

"Revenues from the new Maldives property as well as the first hotel in New Delhi will start flowing from the 2007/8 financial year," Mr. Britto said.

The Company is also consolidating its position in the Sri Lankan leisure industry.

"We have invested over Rs. 2 billion in extensive renovation of Triton Ahungalle (US4 12 million) as well as Kandalama (US$ 6 million). We will continue to have faith in destination Sri Lanka, the fuller potential of which however is yet untapped due to the elusive peace in the country," Mr. Britto said.A significant development is the luring of Ramada International, which has agreed to brand Golden Sun at Kalutara as a "Ramada Resort." This is a franchise agreement and the hotel will continue to be managed by Aitken Spence," Mr. Hapugoda explained.

Spence has acquired 51% stake in the owning company of Golden Sun which co-owned by a Singapore company. The 100-room Kalutara resort has got a facelift following the Rs. 220 million refurbishment.

Perhaps after Kandalama, Spence's most exciting project would be the US$ 20 million Evason Hideway Resort in Ahungalle in a 50:50 joint venture with world famous Six Senses. The latter has already set up an up market spa at Kandalama.

The new resort, work on which will commence in three months, will be ready by 2008.

"Attracting Six Senses to Sri Lanka is a major breakthrough for the country and it will lift Sri Lanka's tourism profile globally. Six Senses will now begin to market Sri Lanka extensively through its global operators as well as directly," Mr. Hapugoda said. Six Senses re

Aitken Spence Overseas Travels now in Kandy, Kurunegala, Matara and Ratnapura

Aitken Spence Overseas Travels is expanding its current operations to Matara, Kurunegala, Kandy and Ratnapura. The expansion thus introduces services such as flight reservations and ticket issuance, hotel accommodation, visa services, traveler’s cheques and currency, travel insurance, airport transfers, tour packages and delivery of travel documents to a wider regional population.

The outbound travel arm of the leading diversified conglomerate is currently functioning two branch offices in Jaffna and Wellawatte.

In addition to offering a special selection of holiday ideas and programs on destinations across the world, the company provides the option of selecting from their pre-packaged deals or designing a tailor-made itinerary to suit one’s individual needs.

“These regional commercial centres are home to a considerable number of small and medium scale businesses which are increasingly international in their outlook. We expect demand from the business as well as the leisure traveler” stated Sasi Ganeshan, Managing Director.

Outlining what the newly established corporate identity in line with the Aitken Spence Group’s rebranding exercise, Mr. Ganeshan commented:

“Corporate offerings have been designed to reach beyond the boundaries of a mere supplier, to that of a travel consultant who will walk that extra mile and a half to achieve customer satisfaction.”

General Manager of Aitken Spence Overseas Travels Mr. Nishantha Seneviratne pointed out:
“All holidays are planned by well-trained consultants, who have extensive knowledge and experience on a variety of countries, personally visited by them. The close relationship shared with major airlines, reputed tour operators and hotel suppliers has enabled the company to offer a tremendous selection of tour options at reasonable prices.”

Aitken Spence Overseas Travels recently bagged the award for highest revenue growth from Cathay Pacific. Overseas Travels also possess the General Sales Agency (GSA) for Tradewinds, a member of Singapore Airlines and provider of hotel accommodation, tours and travels to destinations of your choice. In addition, the company is the general sales agent for Rail Europe, a rail network that covers 22 countries in Europe.

Train travel offers many benefits such as flexibility of unlimited stopovers, choice of routes and departure times, geographical diversity, save on night accommodation - overnight trains, travel to virtually every corner of Europe in comfort, it operates all year round and provides absolute value for money.

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